勤務形態 / Contract Type
正社員／Permanent Contract
部署の紹介 / Department Introduction
This department is responsible for the financial management of the Japan business, which accounts for the majority of MFTBC’s earnings.
It is deeply involved in the PDCA cycle of the Japan business, including planning, performance analysis, and the development of corrective measures, working closely with Sales to drive business growth.In particular, this position belongs to the team managing Own Retail, which controls the retail business representing approximately 80% of the Japan business.
This department is made up by 9 different teams:
1) Whokesales NV
2) Own retail control
3) Ficed cost& Funding cintoll
4) Customer Service controlling
5-9) Local CFO (Northern, Minamikanto, Tokai,Kinki,Kyushu).
The department has approximately 60 members in total.
For the position currently open - Customer Service Controlling - there are 5 staff members in the team.
仕事内容 / Job Description
The Customer Service Controlling team serves as a strategic finance partner across multiple business areas, supporting decision‑making with clear financial insights. Its main responsibilities include:
1. Customer Service business Japan
Main Finance business partner for the department of CS Japan.
Profitability steering and reporting of classic business of Service and Parts of Japan, its planning and reflection of various premises (cost, parts pricing and labor rate premises, bonus programs), reporting and planning of goodwill; financial analysis of new products and investments; etc.
2. Industrial Engines (IE)/ Remanufacturing
Main Finance business partner for the IE Sales and REman team.
Profitability steering and reporting of industrial engine and remanufacturing business covering from price setting/approvals, cost analysis, special approvals, managing of credit balance of customers; maintaining any process relating to the business (e.g. pricing guideline)
3. Connectivity & Ecosystem
Main Finance business partner for the Transformation office.
Profitability steering and reporting of worldwide connectivity business covering from price setting/approvals, cost analysis, special approvals, creating and checking business cases of new products and services. Steering and reporting of Fixed COst and funding of Transformation office.
4. Customer Service costs
Reporting and planning of CS Japan/International Variable costs, CS International Fixed costs and CS Funding, Customer Service parts inventory; main business partner to enable budget steering according to company standards, setting up of WBS/project identifications, clarification of bookings, etc.
Overall, the team plays a central role in driving both profitability and new services in the lifecycle of truck ownership.
募集要件 / Requirement
Experience
Financial expertise, including solid knowledge of management and financial accounting (P/L, B/S, Cash Flow).
Analytical skills, including proficiency in Excel and BI tools.
Team management experience with the ability to drive performance and accountability.
Clear communication skills, capable of explaining financial topics to senior management and non-financial stakeholders
Language
Japanese/English: Business
労働条件 / Working Condition
English follows Japanese
・勤務時間
8:00-17:00
フレックスタイム制 ※コアタイム無し
リモートワーク可
・給与
基本給（円/月）：
※知識・経験を考慮して最終的に決定
※残業手当など各種手当は別途支給
賞与：年1回支給
手当：通勤手当、モバイルワーク手当、残業手当、子供手当、住宅手当、退職金制度（DC pension）等
・休日休暇
年間休日：121日（2025年）
完全週休2日制（土曜、日曜）、祝祭日（会社カレンダーに準ずる）
年次有給休暇、慶弔休暇、産前産後育児休暇、介護休暇など
-Salary
Base Salary (JPY/Month):
*Salary will be decided based on knowledge and experience
*Allowances to be paid on top of the base salary
Bonus : once a year
Allowance: Commuting, Mobile Work, Overtime, Child, Housing, DC pension etc..
-Holiday
Annual holiday: 121days (2025)
Saturdays, Sundays and national holidays (Based on company calendar)
Paid holiday, Congratulatory and Condolence leave, Maternity leave, Nursing care leave etc...